Terms of service
Terms of Service
Effective Date: 25/06/2026
Welcome to The Rainbow Unisaur.
By accessing our website, browsing our products or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.
1. About Us
The Rainbow Unisaur is an independent UK retailer specialising in colourful clothing, toys, sensory play, gifts and ethical living products.
Website: www.therainbowunisaur.com
Email: info@therainbowunisaur.com
2. Using Our Website
By using this website you agree to:
• Use the website only for lawful purposes.
• Not misuse, interfere with or attempt to gain unauthorised access to our website or systems.
• Provide accurate and up-to-date information when placing an order or creating an account.
We reserve the right to refuse service, suspend accounts or cancel orders where we reasonably believe these Terms have been breached.
3. Products
We work hard to ensure our product descriptions, photographs and pricing are accurate.
Please note:
• Colours may vary slightly depending on your screen or device.
• Handmade products may naturally vary slightly in appearance, making each one unique.
• Product availability may change without notice.
• We reserve the right to discontinue products or limit quantities where necessary.
Safety Information
Many of the products we sell are intended for babies and children.
Please always follow the manufacturer's age recommendations, safety instructions and care guidance supplied with each product.
Adult supervision should be provided where appropriate.
4. Pricing
All prices are shown in Pounds Sterling (£) unless otherwise stated.
Prices include VAT where applicable.
We reserve the right to change prices at any time before an order is placed.
5. Orders
Once you place an order, you'll receive an order confirmation email.
Acceptance of your order takes place once your order has been dispatched.
Occasionally we may need to cancel an order due to:
• Stock availability
• Pricing errors
• Payment issues
• Suspected fraudulent activity
If this happens, you'll receive a full refund.
6. Payments
Payments are processed securely through Shopify and authorised payment providers.
For your security, we do not store your full payment card details.
7. Promotions & Discount Codes
From time to time we may offer promotions, loyalty rewards and discount codes.
Unless otherwise stated:
• Only one discount code may be used per order.
• Discount codes cannot be exchanged for cash.
• Discount codes cannot normally be applied after an order has been placed.
• Some products, collections or brands may be excluded from promotions.
We reserve the right to amend or withdraw promotions at any time.
8. Loyalty Programme
Members of our loyalty programme may earn points and rewards in accordance with the programme rules.
Points have no cash value and cannot normally be transferred between accounts.
We reserve the right to amend, suspend or withdraw the loyalty programme at any time.
9. Shipping
Information about delivery times, shipping methods and international delivery can be found in our Shipping Policy.
Delivery estimates are provided as a guide and cannot be guaranteed.
10. Returns
Please refer to our Returns & Refund Policy for full details of our returns process.
Nothing within these Terms affects your statutory rights under UK consumer law.
11. Intellectual Property
Unless otherwise stated, all website content including logos, branding, graphics, photographs, product descriptions and written content created by The Rainbow Unisaur remains our intellectual property.
You may not reproduce, copy or distribute any content without our prior written permission.
Third-party brand names, trademarks and logos remain the property of their respective owners.
12. Reviews & Customer Content
If you choose to submit reviews, photographs or other content to us, you grant The Rainbow Unisaur permission to use this content for promotional and marketing purposes unless you request otherwise.
We reserve the right to remove content that is unlawful, offensive, misleading or infringes the rights of others.
13. Marketing Communications
If you choose to subscribe, we may send marketing communications by:
• SMS/Text Message
These may include new products, promotions, exclusive offers, loyalty rewards and seasonal updates.
You can unsubscribe at any time by following the instructions in the communication or by contacting us directly.
14. Limitation of Liability
We make every effort to ensure our website and services operate smoothly; however, we cannot guarantee uninterrupted or error-free access at all times.
To the fullest extent permitted by law, The Rainbow Unisaur shall not be liable for indirect or consequential losses arising from the use of this website or our services.
Nothing within these Terms limits or excludes liability where it would be unlawful to do so.
15. Privacy
Your personal information is handled in accordance with our Privacy Policy.
16. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, legal requirements or the services we provide.
The latest version will always be available on this page.
17. Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact Us
If you have any questions about these Terms of Service, please contact us:
The Rainbow Unisaur